Privacy Policy

Launch Trading Group Pty Ltd trading as Launch Us is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website www.launchus.io, from your website, from media and publications, from other publicly available sources, from cookies, social media channels and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Launch Us will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We  will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Jurisdiction

This Privacy Policy is subject to the laws of Queensland, Australia. You submit to the exclusive jurisdiction of the courts of Queensland, Australia. This applies regardless of your location when accessing our website or website content.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

PO Box 2700
New Farm QLD 4005

[email protected]

Clickwrap Agreement

If you have any questions, concerns or complaints regarding the information in this privacy statement and/or our privacy practices, please contact Launch Us.

Terms and Conditions

Parties: You will be referred to throughout these Terms and Conditions as (“you” or “your”). Launch Training Group Pty Ltd trading as Launch Us will be referred to throughout as Lunch Us] or (“we” or “our”).

Overview: Launch Us (Website Owner) owns and operates this website.

Access to and use of this Website and the products and services available through this Website (collectively, Services) is subject to the following terms, conditions and notices (Terms of Use). By using the Services, you are agreeing to all of the Terms of Use, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Use.



  1. Amendments to Terms of Use

    1. We reserve the right to amend these Terms of Use from time to time.
    2. Amendments will be effective immediately upon notification on this Website.
    3. Your continued use of the Website following such notification will represent an agreement by you to be bound by the terms and conditions as amended.

  2. Access

    1. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice.
    2. We will not be liable if for any reason this Website is unavailable at any time or for any period.
    3. From time to time, we may restrict access to some parts or all of this Website.

  3. Privacy policy

    4. Our privacy policy, which sets out how we will use your information, can be found at [insert link]. By using this Website, you consent to the processing described in the privacy policy and affirm the accuracy of all data you provide.

  4. Linked sites

    1. This Website may contain links to other websites (“Linked Sites”), which are not operated by the Website Owner. We have no control over the Linked Sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
    2. Your use of the Linked Sites will be subject to the Terms of Use and service contained within each such site.

  5. Usage of the Website

    1. You must not misuse this Website. You will not:
      1. commit or encourage a criminal offense;
      2. transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene;
      3. hack into any aspect of the Service; corrupt data; cause annoyance to other users;
      4. infringe upon the rights of any other person’s proprietary rights;
      5. send any unsolicited advertising or promotional material, commonly referred to as “spam”; or
      6. attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.
    2. Violating this provision would constitute a criminal offense and we will notify the appropriate law enforcement authorities and reveal your identity in such a case.
    3. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any Linked Sites.

  6. Competitor Restriction

    1. You may not access or use our website if you are a direct competitor of our business, except with our prior written consent. In addition, you may not access or use our website for purposes of monitoring its availability, performance, or functionality, or for any other benchmarking or competitive purposes. This restriction is necessary to protect our proprietary information, trade secrets, and business operations.
    2. By using our website, you agree to these terms and acknowledge that any unauthorised use for competitive purposes will constitute a material breach of these Terms and Conditions, for which we may seek all remedies available under the law.
    3. This clause aims to safeguard our business interests and ensure that our platform is used in a fair and lawful manner by all parties.

  7. Intellectual property

    1. The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remain the property of the Website Owner or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by the Website Owner and its licensors.
    2. You may store, print and display the content supplied solely for your own personal use.
    3. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

  8. Linking to this Website

    1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
    2. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page.
    3. We reserve the right to withdraw linking permission without notice.

  9. Disclaimer of liability

    1. Subject to any non-excludable consumer guarantees and other consumer protection provisions set out in the Australian Consumer Law, the material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.
    2. To the fullest extent permitted by law, we hereby expressly exclude all warranties and other terms which might otherwise be implied by statute, common law or the law of equity and must not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted on those sites, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.
    3. This does not affect the Website Owner’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
    4. Launch Us is neither a law firm nor a firm that provides professional advice of any other kind. The information provided on the Launch US website is of a general nature only, and does not in any way, shape, or form, constitute legal, financial, insurance, investment, accounting, or other professional advice. Launch Us does not represent, warrant or guarantee our product’s accuracy, currency or completeness to the maximum extent permitted by law.
    5. You should make your own enquiries before acting or relying on any information or material which is made available to you pursuant to the Launch Us website, contact with Launch Us consultants or use our Products. You should consult with a qualified lawyer, financial advisor, insurer, accountant or other professional in your jurisdiction to provide you with the appropriate guidance where relevant. The Products & Services provided by Launch Us are in no way a substitute for these types of services and are especially not a substitute for legal services.

  10. Disclaimer regarding copyright

    1. Unless explicitly stated otherwise, all individuals (including their names and images), third party trademarks, content, services and/or locations featured on this Website are not in any manner associated, linked, or affiliated with the Website Owner. You should not assume the presence of such a connection or affiliation.
    2. Any trademarks/names featured on this Website are owned by the respective trademark owners.
    3. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to the Website Owner.

  11. Cookies

    1. You acknowledge that our website uses Cookies and that the main purpose of these Cookies is to identify users of the Launch Uswebsite and to prepare customised web pages tailored to them.
    2. You acknowledge that whilst Cookies do not identify you personally, they may link back to a database record about you.
    3. Launch Us use cookies to monitor usage of the Launch Us website and to create a record of the following:
    4. when you visit the Launch Us website;
    5. how frequently you visit the Launch Us website;
    6. how frequently you access the Launch Us website;
    7. how long you use the Launch Us website for, the approximate location that you access the Launch Us website from;
    8. whether you access the Launch Us website from multiple devices;
    9. and what pages you view so that Launch Us may serve you more effectively.

  12. Indemnity

    1. You agree to indemnify, defend and hold harmless the Website Owner, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Use.

  13. Variation

    1. We retain the right in our absolute discretion at any time and without notice to amend, remove or vary the Services or any page of this Website.

  14. Invalidity

    1. If any part of the Terms of Use is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Use will not be affected and all other clauses remain in full force and effect.

  15. Feedback

    1. Please email us at [email protected] if you have any feedback, questions or concerns, and we will make every effort to resolve, rectify and answer your queries in accordance with our complaints procedure.

  16. Clickwrap Agreement

    1. By clicking agree and continue, you are hereby agreeing to Launch Us Terms and Conditions, Launch Us Privacy Policy and any other terms and conditions that appear in, or are linked to, Launch Us’ website.